PRIVACY POLICY

Overview & Commitment

At Jane Creative, I take the privacy of our website visitors and clients seriously. This Privacy Policy outlines what personal data we collect through our website, how we use it, store it, and protect it, in strict compliance with the New Zealand Privacy Act 2020. By accessing and using this website, you acknowledge and agree to the terms outlined in this policy. If you do not agree with these terms, please discontinue use of our site and services.

Information Collected Automatically via Squarespace

This website is built and hosted on the Squarespace platform. When you visit this website, Squarespace automatically collects certain personal data to ensure the platform functions securely, reliably, and efficiently. This data includes:

  • Technical Device Information: Information about your web browser, network, operating system, and device type

  • Referral Traffic: The web pages or search engines you visited immediately prior to navigating to this website.

  • Network Identifiers: Your IP address.

Squarespace requires this structural data to operate the website framework and to protect and improve its platform infrastructure. This data is analysed by Squarespace in a heavily de- personalised and aggregated form.

Website Analytics

To measure, understand, and refine the user experience (UX) of our website, we capture behavioural analytics data. This includes technical details regarding your browser, network, device, and IP address, alongside direct interactions such as:

  • Clicks, internal links navigation, and page views.

  • Scrolling behaviour, internal site searches, and detailed timestamps.

We process this activity solely to identify traffic patterns, optimise visual hierarchies, and enhance overall website navigation. This information is treated as confidential and is used purely for internal strategic refinement.

Cookies and Tracking Technologies

Cookies are small data files or pieces of text that download to your device when you access a website. This site utilises two categories of cookies:

  • Functional and Required Cookies: These are natively integrated by Squarespace to securely serve this website to you, verify platform security, and ensure core UI elements load perfectly.

  • Analytics and Performance Cookies: These are deployed on this website only when you explicitly accept or acknowledge our cookie consent banner. These cookies allow us to track traffic metrics and user engagement patterns accurately.

You can choose to configure your internet browser settings to restrict, block, or delete cookies, though doing so may alter your viewing experience or restrict specific interactive features.

Active Data Collection (Form Block Submissions)

When you intentionally communicate with us via form fields, contact blocks, or project inquiry forms embedded on this website, we collect the exact personal information you input. This typically includes:

  • Your full name and contact details (e.g., email address, phone number).

  • Business metrics, project scope descriptions, and the specific contents of your message.

This information is collected exclusively to evaluate your inquiry, communicate project scopes, and provide our web design services to you. We will never sell, lease, or distribute your personal information to third parties, and we will never utilise your data for unauthorised direct marketing without your prior explicit consent.

Data Storage, Protection, and Security

We are dedicated to safeguarding your personal data. Because we leverage the Squarespace ecosystem, your automated technical data and analytics are stored across secure, enterprise-grade cloud servers operated by Squarespace. For active client communications and inquiries, we employ industry-standard local security parameters, including encrypted networks and strict password Protocols, to prevent unauthorised access, loss, or misuse.

We retain your personal information only for as long as necessary to fulfil the operational business goals for which it was collected, or to comply with required financial and legal record-keeping obligations in New Zealand.

Your Rights Under the New Zealand Privacy Act 2020

Under the New Zealand Privacy Act 2020, you hold clear, enforceable rights regarding the personal information we maintain about you. Specifically, you have the right to:

  • Request confirmation of whether or not we hold your personal information.

  • Request complete access to the personal data we hold about you.

  • Request the immediate correction or updating of any inaccurate or outdated personal details.

  • Request the complete erasure of your record where lawful.

If you wish to exercise any of these statutory rights, please reach out to us directly using the official contact information provided below. We will process all valid requests within the statutory timelines required under New Zealand law.

Updates to This Privacy Policy

I reserve the right to modify, amend, or update this Privacy Policy at any time to reflect platform upgrades, adjustments in our operational workflows, or updates to local legislation. The latest version will always be live on this webpage, indicated by the Last Updated date below.

Contact and Inquiries

If you have any questions, strategic concerns, or specific complaints regarding how your personal information is managed, or if you wish to formally submit an information access or correction request, please contact us: Business Name: Jane Creative

Contact

Document Last Updated: July 2026